Workers at Wrexham Council were left with red faces yesterday after an email blunder saw residents’ personal information being wrongly shared. Hundreds of names and personal e-mail addresses were publicly divulged in a mail out of the authority’s annual tenant survey. It’s believed the tenant email survey was due to be sent to multiple ‘blind carbon copy’ (bcc) addresses, where each individual recipient is unaware of who else was sent a copy. However, due to human error the ‘bcc’ was just a ‘cc’ carbon copy, so everyone was able to see who was sent the email.
Cllr Malcolm King, Lead Member for Finance, Performance & Governance, said: “We have acknowledged that a human error occurred which meant that personal email addresses were sent to a number of our tenants. This was an unfortunate error and we have apologised to everyone concerned. We have also taken steps to ensure this does not happen again.” (HT to Wrexham.com for this story)The monetary penalties for breaches of the Data Protection can be quite severe with the Aneurin Bevan Health Board being fined £80,000 for breaches. This is money that Wrecsam Council can ill afford to pay out in fines